Hopsitality sector eLearning content
Training designed for fast-paced hospitality environments, helping teams deliver exceptional service, stay compliant and maintain safe, high-quality food and drink standards.
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Give your hospitality teams the practical skills, food safety knowledge and customer service confidence they need to perform brilliantly during busy service periods.
Food safety, allergens and kitchen compliance
Equip staff to handle real kitchen and prep scenarios, from Natasha’s Law and allergen management to HACCP, temperature control, contamination risks, and hygiene standards. Learners gain confidence preventing food incidents and keeping guests safe across all back-of-house operations.
Front-of-house service and guest experience
Strengthen service skills across restaurants, bars and hotels. Teams learn how to welcome guests, handle complaints, manage difficult interactions, deliver great table service, and create memorable experiences even during high-pressure shifts. This builds consistency and boosts guest satisfaction.
Alcohol licensing, safety and responsible service
Prepare teams for Challenge 21/25 decisions, refusing service safely, and complying with regional licensing laws. Learners also build awareness of first aid, fire safety, manual handling and risk assessments – skills essential for protecting colleagues, customers and your venue.
Loved by teams like yours
Built with the best
Why use it? Because it works.
This isn’t off-the-shelf content retrofitted for retail — it’s made with frontline teams, real operators, and big-name retailers who know what good looks like.
Formats that fit all types of learners
Whether they’re visual, hands-on, or listening in on a break, we’ve got formats that land. From swipeable SCORM to snack-sized podcasts.
Co-created with customers
Some of our sharpest modules were developed in partnership with the brands using them today. That means faster adoption, better relevance, and less eye-rolling.
Mapped to the way you work
We help you plug content straight into your workflows — mapped to your roles, rotas, and reporting needs.
It’s not just a library. It’s a partnership.
We’re constantly adding new topics, refining existing ones, and taking retailer feedback into the roadmap. You shape what comes next.
Learning that makes an impact
More than 500 organisations have chosen Thrive to deliver learning that improves performance and creates lasting impact across their workforce.
