Customer service
Great service builds loyalty. With Thrive’s customer service elearning content, you’ll ensure your people understand customers, respond with confidence, and create experiences that strengthen your brand, every single day.
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Customer service essentials
Your teams learn the basics and the brilliance, developing the confidence to engage customers in ways that feel genuinely thoughtful. They move beyond scripted replies to create interactions that build trust and show real care.
Navigating emotions and resolving complaints
Learners discover how to stay calm under pressure and recognise what customers are really asking for. They use that understanding to resolve issues in a way that restores confidence, and leaves people feeling heard and genuinely appreciated.
ESG Compliance
Your people gain the confidence to handle sensitive ESG requirements with ease. They learn how to steady conversations that could escalate, and guide them towards outcomes that support responsible behaviour across the organisation.
Most used content
Looking for something industry-tailored? Explore relevant content on tomorrow’s must-have skills in the world you operate in. Our sector-specific suites are complete with all the titles you need to equip your entire workforce with the knowledge to grow and evolve.
Learning that makes an impact
More than 500 organisations have chosen Thrive to deliver learning that improves performance and creates lasting impact across their workforce.
