Reiss speeds up staff onboarding and upskilling

From off-brand to on-point

Prior to partnering with Thrive, Reiss’ learning platform was extremely limited in terms of functionality, and it simply didn’t inspire them. With their team’s professional progression at the top of their priority list, they had no choice but to search for a new vendor.

They had a few concerns when it came to switching learning platform providers; most importantly, the smooth migration of their learning data.

And unsurprisingly, there was plenty of data to migrate.

Reiss is a global operation, with 1,600 members of staff spread out across retail and head office locations. In looking to leave behind the platform they had now outgrown, it was absolutely essential to Reiss that their next vendor have the capacity to handle a large migration in a smooth and stress-free way.

This is when their research brought them to Thrive: The all-in-one, AI-powered LMS with a proven track record of successful implementations for teams of all sizes.

Finding their signature style

Just like crafting a luxurious capsule wardrobe full of beautiful pieces (something Reiss knows all about) planning the first steps of an effective learning strategy requires you to decide exactly what your priorities are.

So other than a smooth implementation, which is a must for any impactful learning platform transition, what was important to the team at Reiss?

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Career progression:

Career progression was a huge priority for Reiss. They wanted to ensure that every single member of staff felt valued and nurtured in their roles, and that they had all the tools they needed to succeed.

Why Thrive? With advanced “Skills and Goals” functionality, Thrive’s customisable platform is designed with learners in mind. They can select the areas of progression that they’re interested in, and Thrive will create a custom learning pathway to help them reach their goals.

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Faster onboarding:

Prior to launching Thrive, one of Reiss’ pain points was the time it took to onboard new starters. In making the transition, they wanted to prevent this process needlessly eating into time employees could be spending getting to grips with their roles.

Why Thrive? With seamless onboarding pathways that can be tailored to each learner, role, department or organisation, Thrive is designed to make employees’ introductions to the company as efficient and effective as possible.

A simplified tech stack:

Instead of having their comms and learning spread out across multiple platforms, it was important to have everything consolidated in one central place.

Why Thrive? Thrive’s all-in-one LMS combines skills, learning and comms in one intuitive platform and offers hundreds of integrations – perfect for consolidating your tech stack.
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A sense of belonging and collaboration:

Reiss wanted to develop a deeper sense of belonging amongst their people, celebrate their differences, and increase collaboration throughout the business.

Why Thrive? Thrive’s all-in-one platform encourages collaboration with communication features that are designed to bring people together. This is enhanced by Thrive Content: the off-the-shelf service that provides hundreds of thoroughly-researched resources on belonging, inclusion, allyship and more.

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A boutique learning experience

What does a timeless outfit have in common with an effective learning platform? Sometimes, simplicity is key. This is exactly what Reiss aimed for when launching Thrive: One, simplified central place where all their learning and comms could be stored – and that goal has already been realised.

On top of this, within just a few months of launch Reiss’ initial objectives of faster onboarding, career progression and belonging are starting to fall into place.

Having left their previous platform behind, Reiss is ready to  fully lean into Thrive’s AI capabilities, and make use of the new suite of tools and features. The AI search function and WhatsApp coach will deliver dynamic and instant answers instantly – so their people can spend less time searching, and more time progressing in their roles.

Meanwhile, the AI authoring tool will allow their admins to create unique learning content in multiple formats within a few clicks.

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