Knowledge management

Knowledge management software that turns information into impact

Thrive is an enterprise knowledge management system that combines AI-powered search, structured pathways and connected search via your Hub so your organisation's knowledge drives real performance.

Trusted by the world’s leading brands
Use cases

How an enterprise knowledge management system drives real results

Remove friction and make knowledge easy to access across systems, documents and learning content.

  • AI-powered search with Kiki that surfaces precise answers fast

  • Connect knowledge across platforms and content types

  • Reduce time spent searching for critical information

  • Support confident decision making in the moment

Turn scattered resources into structured knowledge that supports learning and performance.

  • Group content into clear pathways aligned to roles or topics

  • Keep documentation, playbooks and guidance in one place

  • Ensure updates are visible and easy to access

  • Maintain consistency across teams and locations
Thrive employee showing client their LMS on laptop

Move beyond static documents and enable continuous knowledge sharing across the business.

  • AI content creator to generate structured knowledge quickly

  • Coaching and mentoring to reinforce knowledge in practice

  • Encourage collaboration and peer insight

  • Build a living knowledge base that evolves with your organisation
Employees using Thrive LMS on laptop

Knowledge management software features built for modern teams

Knowledge management works when information is accessible, structured and actionable. Thrive is an AI knowledge management system with the tools to capture, organise and scale knowledge across your organisation.

Use AI-powered search to surface precise answers instantly. Kiki connects knowledge across documents, content and systems so employees find what they need without delay.

Organise knowledge into structured pathways that guide employees through essential information in a logical, measurable sequence.

Generate structured learning and knowledge content quickly using AI. Turn expertise into scalable resources without heavy manual effort.

Reinforce knowledge through human guidance. Pair employees with mentors to ensure information translates into confident application and stronger performance.

Industries

A knowledge management platform for every industry

Provide knowledge to distributed software teams

Support product, engineering and commercial teams with structured knowledge management that keeps everyone aligned.

  • Surface product updates and technical documentation instantly with AI search

  • Structure knowledge by team, project or product area

  • Capture and share expertise across distributed teams

  • Keep documentation accessible and up to date across locations

Alto software - Thrive LMS displayed on TV screen

Improve healthcare knowledge management across clinical teams

Provide clinicians and support staff with fast access to policies, protocols and operational guidance.

  • Use AI search to surface the latest clinical guidance instantly

  • Structure policies and protocols so teams find them without delay

  • Ensure consistent knowledge access across departments and sites

  • Mobile access for staff working across shifts and locations
Blue Light Card employee completing training

"Maintaining disciplined communication across teams isn't optional for Releaf; it's foundational to our patients' safety and our regulatory confidence. Thrive gives us that single source of truth."


- Charlene Rowe, Operations Director at Releaf

How legal knowledge management software supports law firms

Help legal teams access precedent, policy and practice guidance quickly and consistently across matters and departments.

  • Surface relevant case knowledge and legal guidance instantly with AI search

  • Structure knowledge by practice area, jurisdiction and client

  • Capture and share expertise from senior partners and specialists

  • Reduce time spent searching and improve consistency across teams

Professional services team in meeting

Trusted by teams like yours

Becky West
Learning & Development Partner
“I would definitely recommend Thrive to other organisations. All your learning is in one place and it’s incredibly social. It’s a place where your teams will want to go to learn.”
Alex Bailey
L&D Partner
"I would 100% recommend Thrive, they can't do enough for us which is great."
Ellie George
Learning and Development Manager
"Thrive has completely changed the way we do learning and development here. It’s made everything so much more engaging, way more accessible, and so much more effective with everything we roll out."
Billie Barnes
Global Head of Learning & Development
"Would I recommend Thrive to other organisations? A resounding yes. The relationship that your organisation will create with Thrive is like no other, and I truly, truly endorse it."
Gemma Islip
Head of Talent and Culture at Science Musuem Group
"The thing i love most about working with Thrive is that we can really see the impact it's having on our colleagues. It's really created excitement around learning, and it's happening a lot more frequently."

Frequently asked questions

What is knowledge management software?

Knowledge management software is a platform that helps organisations capture, organise and distribute information so the right people can access the right knowledge at the right time. Thrive is knowledge management software that combines AI-powered search with Kiki, structured pathways, content creation tools and collaborative spaces in one platform.

What is the best knowledge management software?

The best knowledge management software combines AI-powered search, structured content organisation, collaboration tools and analytics in one platform. Thrive is rated highly on G2 and Capterra and is used by organisations like Vodafone, IWG and British Airways. Unlike standalone knowledge bases, Thrive connects knowledge management to learning, skills and mentoring so information drives real performance.

What types of systems are used for enterprise-wide knowledge management?

Enterprise-wide knowledge management typically uses a combination of knowledge management systems, intranets, document management tools and AI search platforms. Thrive is an enterprise knowledge management system that replaces fragmented tools with one connected platform where employees can search, learn and share knowledge across the entire organisation.

Can I see a sample knowledge management system?

Yes. Thrive is a working example of a knowledge management system that you can see in action by booking a demo. You will see how Kiki delivers AI-powered search, how pathways structure knowledge by role or topic, and how Spaces and content tools support collaboration across your organisation. Thrive is used by organisations including Vodafone, Burger King and British Airways.

What are the benefits of a knowledge management system?

The benefits of a knowledge management system include faster access to critical information, reduced time spent searching, more consistent answers across teams, better onboarding, improved decision making and lower dependency on individual experts. Thrive adds AI-powered search, structured learning pathways and analytics so you can measure the impact of knowledge across your organisation.

What knowledge management software features should you look for?

Key knowledge management software features include AI-powered search, structured content organisation, content creation tools, collaboration spaces, analytics, mobile access and integration with existing systems. Thrive includes all of these as standard, with Kiki providing instant AI answers and the AI content creator turning expertise into scalable resources.