Fair use policy

THRIVE Learning

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Fair Use Policy

THRIVE learning is based on the concept of shared capacity. To ensure a high-quality Service experience for all, the following Fair Use Policy applies:

1. Usage of the THRIVE Service will be considered unreasonable and contravening the Fair Use Policy should the usage:
   a. Be unauthorised, illegal, fraudulent, or falsified;
   b. cause significant congestion, disruption or otherwise avoid controls implemented into the THRIVE Service adversely affecting our network or Service;
   c. unreasonably and adversely affect another User’s use of or access to the Service;
   d. be excessive in comparison to the usage of an average Customer that makes use of the THRIVE Service;
   e. otherwise, be in contravention of the AWS Acceptable Use Policy;
   
2. THRIVE will contact the Key Person for any Customer for any usage that is in breach of the THRIVE Fair Use Policy.
   
3. If the Customer's usage is considered as unreasonable, THRIVE may contact the Customer to advise them that their usage is in breach of the THRIVE Fair Use Policy.
   
4. THRIVE may then request that the Customer stops or alters their usage to conform with the THRIVE Fair Use Policy.
5. If excessive or unreasonable usage continues 7 days after receipt of a request to stop or alter the nature of such usage, THRIVE may without further notice, apply charges to the Customer account for the excessive and/or unreasonable element of usage; suspend, modify or restrict the use of the Service or withdraw access to the Service.

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Contact

We are contactable by email at privacy@thrivelearning.com. 

Thrive Learning Limited is incorporated and registered in England with company number 10988277 and whose registered office is at: 27 Market Place, Bingham, Nottingham, Nottinghamshire, England, NG13 8JY

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