Reiss gains 26,000+ content views in their first month of Thrive
Learners using Thrive
Challenges addressed with Thrive
Integrations used
Content views in first month
From off-brand to on-point
Reiss' previous learning platform was extremely limited in terms of functionality, and it simply didn't inspire them. With their team's professional progression at the top of their priority list, they had no choice but to search for a new vendor. Reiss is a global operation, with 1,600 members of staff spread across retail and head office locations, so it was essential that their next vendor could handle a large data migration in a smooth, stress-free way.
They needed a platform that could deliver product knowledge training and employee engagement with the same sophistication as the brand itself.
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Finding their signature style
Reiss wanted to ensure every member of staff had the tools they needed to progress, and with its Skills and Goals functionality, Thrive keeps learners' progression front of mind. Tailored onboarding pathways made introductions efficient and effective, addressing one of Reiss' biggest challenges: time spent onboarding. Structured pathways guided colleagues through product and service training, while campaigns kept store teams updated on new collections and seasonal priorities.
Reiss also wanted to develop a sense of belonging, and Thrive's communication features were designed to bring people together, exactly what the brand needed.
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A boutique learning experience
Sometimes simplicity is key, and that's exactly what Reiss aimed for when launching Thrive: one simplified central place where all their learning and comms could be stored, a goal that's already been realised. Analytics gave the team clear visibility of engagement across stores, while frontline training content kept every team member confident and customer-ready.
Having left their previous platform behind, Reiss is ready to fully lean into Thrive's AI capabilities. The AI search function and WhatsApp coach will deliver dynamic, instant answers, so their people can spend less time searching and more time progressing in their roles.
“We gave Thrive some ambitious timeframes, but the support from the team has been there with us every step of the way. The energy the whole Thrive team brings to the table feels exciting, and every conversation has made us even more invigorated. Every conversation is positive, the standard they deliver to is exceptionally high.”
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