Reiss Case Study - LMS Platform Example

Reiss speeds up staff onboarding and upskilling

The iconic fashion brand speeds up onboarding with Thrive, enjoying 26,000+ content views in their first month.

“We gave Thrive some ambitious timeframes, but the support from the team has been there with us every step of the way. The energy the whole Thrive team brings to the table feels exciting, and every conversation has made us even more invigorated. Every conversation is positive, the standard they deliver to is exceptionally high.”

Tim Brown

Senior People Development Manager

About
Reiss

In a world of fast-fashion, Reiss Clothing stands out by prioritizing quality over quantity. Originally a luxury menswear retailer, Reiss is dedicated to delivering "attainable luxury" to all, from high street shoppers to celebrities. Their range now includes menswear, womenswear, childrenswear, and accessories, with stores across the UK, Europe, North America, the UAE, Australia, and Canada.

From off-brand to on-point

Reiss’ previous learning platform was extremely limited in terms of functionality, and it simply didn’t inspire them. With their team’s professional progression at the top of their priority list, they had no choice but to search for a new vendor. They had a few concerns when it came to switching learning platform providers; most importantly, the smooth migration of their learning data.

Reiss is a global operation, with 1,600 members of staff spread out across retail and head office locations. In looking to leave behind the platform they had now outgrown, it was absolutely essential to Reiss that their next vendor have the capacity to handle a large migration in a smooth and stress-free way.

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Finding their signature style

Just like crafting a capsule wardrobe, planning the first steps of an effective learning strategy requires you to decide exactly what your priorities are:

Reiss wanted to ensure that every member of staff had the tools they needed to progress. Why Thrive? “Skills and Goals” functionality, Thrive has learners’ progression in mind.
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One of Reiss’ challenges was the time spent onboarding. Why Thrive? Tailored onboarding pathways make introductions efficient and effective.
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Reiss wanted to develop a sense of belonging. Why Thrive? Thrive encourages communication with features that are designed to bring people together.

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A boutique learning experience

What does a timeless outfit have in common with an effective learning platform? Sometimes, simplicity is key. This is exactly what Reiss aimed for when launching Thrive: One, simplified central place where all their learning and comms could be stored – and that goal has already been realised.

Having left their previous platform behind, Reiss is ready to fully lean into Thrive’s AI capabilities, and make use of the new suite of tools and features. The AI search function and WhatsApp coach will deliver dynamic and instant answers instantly – so their people can spend less time searching, and more time progressing in their roles.

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Number of employees

2,000

Use cases

Integrations

Results

Faster onboarding, a simplified tech stack and over 26,000 content views in the first month.

See Thrive in action

Passionate, creative, fun, engaging, never stopping to deliver more. That's why we love Thrive.

Aiste King

Learning Partner

Real results we will help you to achieve

From increasing sales and improving learning ROI to driving a stronger learning culture, Thrive has a proven track record of delivering exceptional results.

Find out how