Inspiring self-led learning

Despite growing to over 200 stores in the UK, Ireland and the USA, FatFace wanted to maintain the more modern feel of learning associated with small businesses. They wanted to pivot away from a top-down, “this is what we think you need” approach, and instead create a digital experience that saw their employees take charge of their own learning.

Their need for a fresh, modern learning strategy brought them to Thrive.

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More than just a learning platform

One of the big factors that drew the FatFace team to Thrive was the ability it gave them to cover so much more than basic learning. The team is using the platform as their internal communication tool to share news and collaborate, which is something they hadn’t been able to do previously.

When it comes to content, they’re reaping the benefits of combining their own FatFace developed content with an enormous amount of external sources.

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Driving engagement with content variety

The different types of content that can be included in their learning initiatives had a huge impact on the L&D team at FatFace. From video to quizzes, memes to quotes, they have been able to get creative with the way they deliver their training. This enthusiasm has transferred through to the learners, with increased engagement across the board.

With Thrive, FatFace has achieved:

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• 20,000 content views since launch
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• 98% adoption rate
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• 81% engagement rate

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