Culinary achieve a 93% adoption rate in the first year of using Thrive
Learners using Thrive
Challenges addressed with Thrive
Integrations used
Adoption rate in 12 months
What do we want to be known for?
Princes knew their digital learning strategy needed an overhaul. To figure out exactly what they needed from a new platform, they asked themselves: "As a learning function, what do we want to be known for?" Their existing platform took a traditional, compliance-based approach. While this meant most of the team received necessary training, it didn't fit the bold digital learning strategy they envisioned.
Along with a lack of inspiration and innovation, the platform simply wasn't fit for purpose: a SharePoint-based site with a distinct lack of licences meant some of the workforce couldn't even access it. The answer pointed clearly toward social learning, better internal communications and more meaningful employee engagement.
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Food for thought
One of Princes' main objectives was to encourage better communication between every single employee, and Thrive has allowed them to do just that. Princes uses the Broadcast feature to hold a bi-weekly virtual event called "Food for Thought," a company-wide broadcast that brings people together from all over the business to share the projects that keep Princes at the forefront of their industry.
This sense of collaboration is made even better with the Thrive mobile app. For factory operatives and other deskless employees, regularly interacting with Princes' content and branding via the app helps them feel connected to the business, instead of simply doing their job in a vacuum. Campaigns kept factory teams and office staff aligned on priorities, while Spaces gave departments a place to share knowledge and pathways structured development journeys across the business.
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Pull vs Push
One of the most impactful innovations within the business has been the welcome move towards "pull" learning instead of just "push." Princes' learners can now decide for themselves when and what would be most helpful to learn, instead of simply being told what to do. Through the use of Thrive Content, Thrive's off-the-shelf content solution with thousands of pre-made resources, Princes can be confident that their learning content is consistently fresh, exciting and relevant to their end users.
The shift to pull learning transformed how Princes measured success. Analytics dashboards gave leadership clear sight of engagement and completion, while onboarding became a key driver of early-stage retention and productivity.
“They have been so collaborative. It doesn’t feel like you’re just a customer; you are on their journey, they are on your journey. Nothing is too much trouble.”
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