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Great Places reaches 70% engagement for new starters.

Great Places Housing Group moves to Thrive, decreasing employee onboarding time by a third whilst halving their L&D spend.

“Since switching from Totara LMS we’ve seen some amazing results: 171% increase in engagement, saved 1/3 of time onboarding, 3,083% increase in average content completions and saved half of our annual L&D budget. It’s safe to say we've never looked back!”

Naomi Edwards
L&D Administrator at Great Places Housing Group

About
Great Places Housing Group

Great Places Housing Group is one of the fastest-growing housing association groups in the UK. A profit for purpose organisation, they provide rented homes and accommodation services that promote independence and wellbeing for vulnerable people.

A workforce shift

With over 700 employees, Great Places attracts talent from all over the country. The launch of their new apprenticeship and graduate programme, Growing Greatness, saw them experience a profound generational shift in their workforce.

They decided to review the technology they use across the company, and asked for feedback on their previous Totara LMS during their onboarding process. Employees felt the learning platform was outdated, difficult to use and didn’t provide an instinctive user experience. They looked to upgrade their onboarding experience by providing a platform that would impress new starters, offer an intuitive experience, and reflect the business’ social and collaborative learning culture.

Moving from a traditional LMS to Thrive

Great Places wanted to move away from a learning platform that encouraged a solely compliance-based culture, and implement something that encouraged social learning. Their vision was to create a knowledge base for employees, where they could easily contribute and share content themselves.

The migration process was straightforward and seamless; Thrive’s converter tool imported all their existing content and user data and ran it through their personalisation engine.

They then converted their face-to-face onboarding programme into a digital learning pathway in just two weeks. It included a range of curated and created content such as welcome and meet the team videos, resources that shared their values and vision, customer success stories and lots more.

Bringing social learning to life

Thrive has helped Great Places bring a social learning culture to life in just a few months. Since launch, there’s been a monumental shift in behavioural change as learners are engaging with 3,083% more content than their previous LMS.

Over 70% of new starters were engaging in discussions or replying to content. This digital process saved the team a third of the time onboarding new starters, and has allowed them to easily review, adapt and evolve the journey as the company grows.

Thrive was the only platform where we can get the best of both worlds. We can monitor and tailor compliance training, but also provide a social learning experience.
Naomi Edwards
L&D Administrator

Real results we will help you to achieve

From increasing sales and improving learning ROI to driving a stronger learning culture, Thrive has a proven track record of delivering exceptional results.
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Increases sales by 30% by using Thrive
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Reduces onboarding time by 40% with Thrive
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Saves 50% of their L&D budget by switching to Thrive
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