Deciem Case Study - LMS Platform Example

DECIEM drives high employee engagment

DECIEM boosts employee engagement by 50% and achieves a 90% staff training completion rate with Thrive.

See Thrive in action

"We chose Thrive over a traditional LMS as we were looking for something that was innovative, collaborative and fun."

Kristina Tsiriotakis

Global L&D Director at DECIEM

About
Deciem

DECIEM, known for revolutionising skincare with its unique values and quality products, now employs over 1,000 people and offers 50 products. With 42 stores in 15+ markets, the company sells two products every second.

Global learning and communication challenges

Before Thrive, DECIEM’s learning culture was heavily focused on face-to-face training. This had its challenges, including no way to refer back to learning content after the classroom session had finished. Employees were unable to learn in the flow of work, and it was becoming timely and costly.

What’s more, nearly all of their online training and communication was historically delivered via email. This caused a lack of engagement amongst their workforce: A DECIEM staff survey highlighted 78% of employees felt like they didn’t know what was going on in the wider business, and 42% felt they didn't have a voice. 98% of employees wanted to learn more, but only 48% felt they knew how to develop their skills.

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Thrive ticked all the boxes

With a workforce including retail, production and office workers in over 15 different countries, DECIEM recognised the need for a tech-led learning approach to drive global inclusivity. A social and collaborative Learning Platform was the answer.

DECIEM teamed up with Thrive to build a tech-led learning and development strategy, bringing to life a self-directed and co-constructed culture of learning and engagement.

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Self led learning with 95% engagement

With 95% active users, and each employee spending an average of 83 minutes per week on optional learning, their “learners as teachers” approach has been so successful that their platform is now made up of 53% user generated content, and only 23% content from the L&D team.

Thrive has helped to bring to life the values at the company’s core and create one, central place for its people to learn about products, meet the leadership team, connect with internal experts, and develop the skills that matter to them. A second sentiment survey revealed a huge increase in employee satisfaction and attitude towards learning and communication.

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Number of employees

2,000

Use cases

Communication

Compliance training

Customer service training

Integrations

Results

Since launching Thrive in 2019, DECIEM has maintained over 95% user coverage.

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See Thrive in action

Every year, Thrive is getting better and better.

Kristina Tsiriotakis

Global L&D Director

Real results we will help you to achieve

From increasing sales and improving learning ROI to driving a stronger learning culture, Thrive has a proven track record of delivering exceptional results.

Find out how