Hospitality sector eLearning content

Hospitality learning designed to improve guest experience, customer service, and operations.

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Supporting teams like yours

Practical hospitality training for food safety, service skills, and confident performance

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Food safety, allergens and kitchen compliance

Equip staff to handle real kitchen and prep scenarios, from Natasha’s Law and allergen management to HACCP, temperature control, contamination risks, and hygiene standards. Learners gain confidence preventing food incidents and keeping guests safe across all back-of-house operations.

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Front-of-house service and guest experience

Strengthen service skills across restaurants, bars and hotels. Teams learn how to welcome guests, handle complaints, manage difficult interactions, deliver great table service, and create memorable experiences even during high-pressure shifts. This builds consistency and boosts guest satisfaction.

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Alcohol licensing, safety and responsible service

Prepare teams for Challenge 21/25 decisions, refusing service safely, and complying with regional licensing laws. Learners also build awareness of first aid, fire safety, manual handling and risk assessments – skills essential for protecting colleagues, customers and your venue.

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Loved by teams like yours

Charlotte Richfield-Betteridge

Design Manager

"Working with the Thrive team is just such a delightful experience. They're highly collaborative, open to feedback, and happy to make any small adjustments that we may need ... The quality of the content is fantastic."

Dean Capehorn

Learning Technologies Manager

"Gen-Z is a big part of our workforce, and if we’re not adapting, we’re pushing learning for learning’s sake. Thrive gives us the broadness of content we need and makes sure it’s always relevant and memorable to each individual learner."

Tom Green

Learning & Development Manager

"If you’re looking for a big chunk of content that’s short, snappy and engaging, with a great support team behind it, Thrive Content is your answer."

Why Thrive

Built with the best

Why Thrive content?

This isn’t generic, off-the-shelf content. Our sector suites are built using frontline team feedback to deliver real, measurable impact.

Formats that fit all types of learners

Whether they’re visual, hands-on, or listening in on a break, we’ve got formats that land. From swipeable SCORM to snack-sized podcasts and TickTocks.

Co-created with customers

Some of our sharpest modules were developed in partnership with the brands using them today. That means faster adoption, better relevance, and less eye-rolling.