NHS Property Services Case Study

NHS Property Services has one of the largest portfolios in the UK, comprising more than 3,000 properties with 7,000 tenants across England. Historically, their learning content addressed compliance subjects that weren’t engaging enough or truly accessible for their learners. The L&D team at NHS Property Services needed something more unique and progressive that was mobile friendly and covered a breadth of different topics including Diversity and Inclusion, Mental Health and Wellbeing.

User Licenses

4,000

Region

EMEA

Legacy

Totara

Use Case

Employee engagement

Learning

Skills development

Links

Empowering campaign led learning
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Thrive's human approach to learning design caught their eye, and they were impressed with the fact it supported how people learn in the real world. Knowing they had found a match, the L&D team at NHS Property Services decided to strip out all their old content libraries and launch Thrive Content alongside a new LMS. With current and topical learning resources at their fingertips, NHS Property Services were empowered with a new campaign-led approach to learning. They soon mapped out which titles would support learning at work week, and released a module per week via their comms tool Yammer to get their employees learning and talking.

User logins double

The number of monthly logins has doubled from 500 - 1000 since moving to Thrive Content

High user rating

No content resource has been rated lower than 4/5 and most are rated 5/5 stars

Content recomendations

Users praise content recommendations, "something we wouldn't have expected from a provider"

Preset pathways and campaigns

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‍Next, Thrive Content’s prebuilt pathways enabled the team to deliver a robust Pride month campaign with a collection of resources that cover topics from ‘how to be an ally’ to understanding gender pronouns. Mona Moeil, Learning and Development Advisor at NHS Property Services commented: “Recommendations of content is something we wouldn’t have expected from a provider. It’s always been us coming to suppliers, so it’s been so nice to have those recommendations on content, campaigns and pathways from Thrive. It’s next level!”

‍What’s the feedback been like?

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‍‍‍Across the board, Thrive Content has received all 4 or 5/5 stars from learners themselves, and the organisation has seen engagement double from 500 logins to 1,000 since their new offering launched. The L&D team at NHS Property Services has plenty of plans to use Thrive’s resources to support upcoming initiatives including live events, their ‘keeping great people’ campaign that focuses on career week and leadership behaviours.

Mona Moeil

L&D Advisor at NHS Property Services

"It’s always been us coming to suppliers, so it’s been so nice to have those recommendations on content, campaigns and pathways from Thrive Content. It’s next level!"

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NHS Property Services

Empowering campaign led learning
‍

Preset pathways and campaigns

‍What’s the feedback been like?

H1 - 50/60

H2 - 40/50

H3 - 34/42

H4 - Paragraph Lrg - 30/40 Medium

H5 - Paragraph Lrg - 30/40 Regular

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NHS Property Services partnered with Thrive Content, and saw their monthly logins double.

Morrisons upgraded to Thrive Content to give their people on-demand access to bite-sized, engaging, impactful resources.

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NHS Property Services

Empowering campaign led learning‍

Preset pathways and campaigns

‍What’s the feedback been like?

H1 - 50/60

H2 - 40/50

H3 - 34/42

H4 - Paragraph Lrg - 30/40 Medium

H5 - Paragraph Lrg - 30/40 Regular

H6 - Paragraph Med - 20/28 Medium

Thrive empowers 3M+ learners in world-class companies

The South African financial services organisation seeks out new learning in Thrive Content, building a library that their people actively want to access.

The UK's largest social enterprise used Thrive Content to fill their content gaps and bring their EDI goals to life.

Iconic vision specialists use Thrive Content to deliver bite-sized learning to their time-poor teams.

The sustainable real estate business uses Thrive Content to take their engagement levels to previously-unseen heights.

Thrive Content’s catalogue helped Vanquis Bank increase engagement with optional elearning by 460%.

NHS Property Services partnered with Thrive Content, and saw their monthly logins double.

Morrisons upgraded to Thrive Content to give their people on-demand access to bite-sized, engaging, impactful resources.

The chicken aficionados used Thrive Content to engage their workforce with impactful, short-form learning content.

The pud pioneers used Thrive Content to fill their content gaps and run impactful, engaging campaigns.

The marketing masters partnered with Thrive Content, and saw 7,000 resources accessed within just nine months.

Discover Thrive Content

Empowering campaign led learning
‍